Lala helped me find my dream home. From the minute I met Lala, all our interactions were highly professional and handled with great care, diligence and experience. Lala helped me navigate the process (which was new to me), calmed my nerves and negotiated a fabulous deal for me. She has been incredibly attentive and has gone above and beyond by assisting with negotiations with lawyers, meeting me to sign the lease, collect the stamped tenancy agreement, apply for insurance, check all appliances were working, and the list goes on. I highly recommend Lala and would use her again! - Ms. Emilie SOUST

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Kathy is a very warm, thoughtful and highly professional real estate agent. She got all our requirements and matched the properties we visited quickly and efficiently. She's very responsive and kept in touch while we were travelling, ensuring all negotiations and documentations were handled on time. My husband and I highly recommend Kathy for any real estate needs in Hong Kong. - Mrs. Ana SHARP

Cherie is a conscientious, diligent and responsive agent - a true credit to OKAY.com. Cherie made the transition from tenant to tenant professional and effortless at the height of the pandemic. She also assisted in solving some complicated matters and demonstrated in-depth knowledge. Cherie was truly a pleasure to work with. - Mrs. Belinda Stiles & Mr. Timothy Stiles

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love! - Jessica and Charlie

Carment is incredibly hard working and goal oriented. When I found the property I wanted he came through in accelerating the progress and getting me a good deal. - Mr. Maciej NATHUSIUS

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help. - Mr. James FELIX

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat. - Ms. LO

I would happily recommend Angie McIntosh to others. She's friendly, warm, receptive and always on the ball. She seemed to understand our needs and was able to mediate very clear and open communications. It was a pleasure to work with her. - Ms. Katherine LEUNG