I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Well prepared, excellent knowledge on the market, understood our requirements and advised on the fit for purpose properties only, on time and flexible, made our experience smoth in any aspect. Honest and trustworthy person, no hidden agenda. - Mr. Daniel KOHLER

Maki is an excellent, attentive, diligent and lighthearted agent. She easily understood our needs, was always available, and was a real delight to spend time with. Highly recommended professional but personal service! - Ilya Z

I really enjoyed working with Susie. She was polite, friendly, professional, responsive and really listened to what we were looking for. She presented us with a broad range of options meeting our requirements but also gave helpful recommendations about locations and flats which we would not have initially considered but which were really great to see. I would highly recommend Susie to a friend! - Ms. Sarah Blennerhassett

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism! - Mr. Harshal SHAH

Friendly patient very diligent very helpful and gave me good guidance - Mr. David BIRCH

Very well prepared and has a can do attitude ! - Mr. Ioannis XENAKIS

Working with Okay, in particular Ms. Frank, was a very smooth and professional experience. - Mr. Robert HERZNER

Joanne was nothing short of exceptional. From our first correspondence, to the hand over, she was highly professional, friendly and accommodating to our needs and schedule. We have yet to encounter such dedication to ensuring the process was as smooth as possible. We highly recommend and commend her for her tireless work. Thank you Joanne for finding, not only an apartment but our new home. - Jan & Cleona

Very professional and helpful - Ms. Virginia CASTRO GARCIA