I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service. - Lydia

Friendly patient very diligent very helpful and gave me good guidance - Mr. David BIRCH

Cherie is a conscientious, diligent and responsive agent - a true credit to OKAY.com. Cherie made the transition from tenant to tenant professional and effortless at the height of the pandemic. She also assisted in solving some complicated matters and demonstrated in-depth knowledge. Cherie was truly a pleasure to work with. - Mrs. Belinda Stiles & Mr. Timothy Stiles

Working with Okay, in particular Ms. Frank, was a very smooth and professional experience. - Mr. Robert HERZNER

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future! - Nataly and Terrence

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love! - Jessica and Charlie

Eric was fantastic and so wonderful to help with everything. Patient and driving to us to sign docs and working around our schedule. Would recommend him 1000%. - Lars Maehler

We worked with Rosa McCann to find a suitable apartment to rent in Hong Kong. We greatly appreciated her professionalism, as well as her profound knowledge of the Hong Kong real estate market, her “antenna” for the client’s needs and her valuable contacts. The communication was perfect throughout the whole process, the apartment offers were selected according to our priorities and the apartment viewings were flawlessly prepared. This has reduced the difficult and stressful moments of looking for an apartment to a minimum. The professional service is one thing - the other is the pleasant, cheerful and open manner of Rosa which made working with her a true pleasure. We can highly recommend Rosa McCann! - Mr. Arendt ROSKENS