I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Damian was everything I was looking for in an agent - patient, understanding, and punctual. Definitely would work with him again in the future. - Ms. Jiyun Cathy Choi

Tommy is very responsive and acts quickly to resolve queries/issues. We liked his friendly but professional approach. Would definitely recommend Tommy to our friends/family. - Ms. Chermaine Sook Imm LAI

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

We used several different agents in our quest to find an apartment. Jeremy was the best by a significant margin; he is highly professional and extremely thorough. He took the time to listen carefully to our requirements/desires and put together a portfolio of properties to help us better understand the HK property market and to help us understand what we were really looking for. In addition to finding appropriate listings, he then took us through a well-planned schedule of appointments to see the apartments we were interested in. His local knowledge is invaluable and he was able to offer many insights as to the pros and cons of each apartment and the area in which they are located. If we need to move apartment again we know who we will call first. - Ms. Carly Ellis

Very close follow-ups, Kiara seemed to come across as very personable without being too overpowering. Even though the deal did not materialize, the experience was still overwhemingly positive. - Jj LIM

Decca has been super helpful throughout! Will definitely be in touch if needed in the future. - Delia

Melanie was really very helpful the whole time. She went above and beyond to help me find the flat i m currently living in. - Mr. Sanjay Imad ROMULUS

Dawson was very diligent and patient through all of our requests. He was very kind throughout the entire process and flexible. Would definitely recommend Dawson as an agent! - Ishan Shugan JAIN

She understood perfectly what we were searching for and then, when we found the perfect home, she was efficient, taking care of everything in a very professional way, always there for us when we had questions and made us feel that we were in very good hands. I would, for sure, contact her again in case we will need in the future. - Ms. Marta MAROTTA