I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

We recently worked with Alexis to find a new home. It was a pleasure to work with her - she identified a lot of suitable apartments for us from the brief we gave and was really happy to work with us to refine what we were looking for. I have no hesitation in recommending her as an agent who will work with you to find the home you are looking for! - Janelle Miller

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism! - Mr. Harshal SHAH

We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward. - Sarah

Clear communication, precise suggestions for our requirements. Very good negotiator and super dilligent for the signing process. - Mr. Joe JOHNSON

Well prepared, excellent knowledge on the market, understood our requirements and advised on the fit for purpose properties only, on time and flexible, made our experience smoth in any aspect. Honest and trustworthy person, no hidden agenda. - Mr. Daniel KOHLER

Good listener and available. Cindy is a very smiling person, it makes a real difference. - Nacim Ben MOUSSA

I can’t say enough wonderful things about our agent Jayde! She was extremely helpful and patient in helping us find our new home! - Mrs. Suzanne HEDDON

Joanne was nothing short of exceptional. From our first correspondence, to the hand over, she was highly professional, friendly and accommodating to our needs and schedule. We have yet to encounter such dedication to ensuring the process was as smooth as possible. We highly recommend and commend her for her tireless work. Thank you Joanne for finding, not only an apartment but our new home. - Jan & Cleona

All good and really enjoyed working with everyone at Okay.com, a highly professional team. Kim, thanks for concluding the lease. - Ms. Anna Chong