Lala helped me find my dream home. From the minute I met Lala, all our interactions were highly professional and handled with great care, diligence and experience. Lala helped me navigate the process (which was new to me), calmed my nerves and negotiated a fabulous deal for me. She has been incredibly attentive and has gone above and beyond by assisting with negotiations with lawyers, meeting me to sign the lease, collect the stamped tenancy agreement, apply for insurance, check all appliances were working, and the list goes on. I highly recommend Lala and would use her again! - Ms. Emilie SOUST

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Very close follow-ups, Kiara seemed to come across as very personable without being too overpowering. Even though the deal did not materialize, the experience was still overwhemingly positive. - Jj LIM

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism! - Mr. Harshal SHAH

She was professional, knew the market and guided me through the sale process completely remotely (I am based abroad). Thank you, Flo! - Ms. Ai Lyn Fun

One of the best real estate agent I have deal with. Calvin is helpful, proactive and give you excellent advices. He is punctual and solution-focused . His professionalism is much appreciated ! - Nvietmai

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help. - Mr. James FELIX

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat. - Ms. LO

We worked with Rosa McCann to find a suitable apartment to rent in Hong Kong. We greatly appreciated her professionalism, as well as her profound knowledge of the Hong Kong real estate market, her “antenna” for the client’s needs and her valuable contacts. The communication was perfect throughout the whole process, the apartment offers were selected according to our priorities and the apartment viewings were flawlessly prepared. This has reduced the difficult and stressful moments of looking for an apartment to a minimum. The professional service is one thing - the other is the pleasant, cheerful and open manner of Rosa which made working with her a true pleasure. We can highly recommend Rosa McCann! - Mr. Arendt ROSKENS