I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism! - Mr. Harshal SHAH

Friendly patient very diligent very helpful and gave me good guidance - Mr. David BIRCH

Clear communication, precise suggestions for our requirements. Very good negotiator and super dilligent for the signing process. - Mr. Joe JOHNSON

Ms. Yohanita is very helpful and she works efficiently. As we are not new to Hong Kong, Ms. Yohanita gave us few ideas and let us explore different locations and different type of properties to understand what we like. From there she understands already what we like and what we need, so we did not waste our time seeing apartments that we will not like. Ms. Yohanita also a very good intermediary and she has the attention into detail. Overall our experience with Ms. Yohanita was very pleasant. Thank you Ms. Yohanita! - Mrs. Weffy MUELER

Carment is incredibly hard working and goal oriented. When I found the property I wanted he came through in accelerating the progress and getting me a good deal. - Mr. Maciej NATHUSIUS

She understood perfectly what we were searching for and then, when we found the perfect home, she was efficient, taking care of everything in a very professional way, always there for us when we had questions and made us feel that we were in very good hands. I would, for sure, contact her again in case we will need in the future. - Ms. Marta MAROTTA

I've moved several times over the years in Hong Kong and this was by far the easiest and most pleasurable experience I've had. The pictures on the OKAY website are accurate and the website is totally user friendly. Dorothy asserted no pressure whatsoever. She has a great intuition in understanding what I probably would like and treated people with respect and care. I found an apartment on the 1st day of looking. Got a great deal thanks to Dorothy. I think landlords trust her as much as the prospective tenants. She handled all the documentation and made the whole process seem as smooth as butter. OKAY is so much better than websites of old and Dorothy is just fantastic. Highly Recommended. - Neil Hawkins

Very competent, good advice and market insights, and exceptional dedication to go the extra-mile to make the transaction as smooth as possible for all parties involved. All in all, excellent service! - Mr. Urs Raebsamen