I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her! - Vivian

Eric was fantastic and so wonderful to help with everything. Patient and driving to us to sign docs and working around our schedule. Would recommend him 1000%. - Lars Maehler

I really enjoyed working with Susie. She was polite, friendly, professional, responsive and really listened to what we were looking for. She presented us with a broad range of options meeting our requirements but also gave helpful recommendations about locations and flats which we would not have initially considered but which were really great to see. I would highly recommend Susie to a friend! - Ms. Sarah Blennerhassett

Carment is incredibly hard working and goal oriented. When I found the property I wanted he came through in accelerating the progress and getting me a good deal. - Mr. Maciej NATHUSIUS

Working with Okay, in particular Ms. Frank, was a very smooth and professional experience. - Mr. Robert HERZNER

Tommy is very responsive and acts quickly to resolve queries/issues. We liked his friendly but professional approach. Would definitely recommend Tommy to our friends/family. - Ms. Chermaine Sook Imm LAI

I can’t say enough wonderful things about our agent Jayde! She was extremely helpful and patient in helping us find our new home! - Mrs. Suzanne HEDDON

We used several different agents in our quest to find an apartment. Jeremy was the best by a significant margin; he is highly professional and extremely thorough. He took the time to listen carefully to our requirements/desires and put together a portfolio of properties to help us better understand the HK property market and to help us understand what we were really looking for. In addition to finding appropriate listings, he then took us through a well-planned schedule of appointments to see the apartments we were interested in. His local knowledge is invaluable and he was able to offer many insights as to the pros and cons of each apartment and the area in which they are located. If we need to move apartment again we know who we will call first. - Ms. Carly Ellis

From the initial search through to the signing of the lease agreement and handover, Cathrin was extremely patient, accommodating, and helpful throughout the entire process. - Morgan DELASHMUTT