I under-estimated the time it would take to find the right apartment and was under time pressure as I had to vacate my current apartment by July 14th. I was talking to a number of agents at the same time to hopefully find something as soon as possible. When I met Grace, she immediately started showing me all of the properties I requested. Then she made a suggestion of a unit which was out of my budget. She said she would help me negotiate a good price, which I thought would be challenging. But she MADE things happen and I am looking toward to moving to the new apartment. Grace is proactive, efficient and professional--an outstanding agent. - Richmond

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

I can’t say enough wonderful things about our agent Jayde! She was extremely helpful and patient in helping us find our new home! - Mrs. Suzanne HEDDON

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism! - Mr. Harshal SHAH

Kathy is a very warm, thoughtful and highly professional real estate agent. She got all our requirements and matched the properties we visited quickly and efficiently. She's very responsive and kept in touch while we were travelling, ensuring all negotiations and documentations were handled on time. My husband and I highly recommend Kathy for any real estate needs in Hong Kong. - Mrs. Ana SHARP

We used several different agents in our quest to find an apartment. Jeremy was the best by a significant margin; he is highly professional and extremely thorough. He took the time to listen carefully to our requirements/desires and put together a portfolio of properties to help us better understand the HK property market and to help us understand what we were really looking for. In addition to finding appropriate listings, he then took us through a well-planned schedule of appointments to see the apartments we were interested in. His local knowledge is invaluable and he was able to offer many insights as to the pros and cons of each apartment and the area in which they are located. If we need to move apartment again we know who we will call first. - Ms. Carly Ellis

I would happily recommend Angie McIntosh to others. She's friendly, warm, receptive and always on the ball. She seemed to understand our needs and was able to mediate very clear and open communications. It was a pleasure to work with her. - Ms. Katherine LEUNG

We just wanted to send you a quick note to say a huge thank you for finding us the most amazing place to call home. We are absolutely thrilled to move in. Your dedication and hard work throughout the entire process were impressive. You listened to our needs, showed us properties that matched our preferences, and provided invaluable guidance along the way. You worked hard at the negotiation and got us the fridge, sink, and other renovations we wanted. You also took the initiative to help us with transfer of water, electricity and towngas, which was incredible. Today, you were detailed in checking that the apartment is fit to move in, and identified places that needed minor fixes. We can't express enough how grateful we are for your efforts. You made the whole experience smooth and enjoyable. Thank you so much. We will definitely be recommending your services to anyone in need of a fantastic real estate agent like you. - Tiffany and Nat

From the initial search through to the signing of the lease agreement and handover, Cathrin was extremely patient, accommodating, and helpful throughout the entire process. - Morgan DELASHMUTT