I under-estimated the time it would take to find the right apartment and was under time pressure as I had to vacate my current apartment by July 14th. I was talking to a number of agents at the same time to hopefully find something as soon as possible. When I met Grace, she immediately started showing me all of the properties I requested. Then she made a suggestion of a unit which was out of my budget. She said she would help me negotiate a good price, which I thought would be challenging. But she MADE things happen and I am looking toward to moving to the new apartment. Grace is proactive, efficient and professional--an outstanding agent. - Richmond

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

My family and I were frustrated as we had viewed numerous properties with other agents and had almost given up on buying a flat on Hong Kong Island, until we met Vincent. From the day we got in touch with him, to the day we signed the purchase agreement, everything was completed within one week! He listened to our budget and requirements carefully, and only suggested properties that were in our best interest. Vincent handled every aspect of the transaction skillfully. He answered all our real estate questions promptly with his comprehensive knowledge in the area. Vincent, thank you for making this transaction as stress-free as possible. If someone I know needs a property agent, I will be sure to give them your name. - Jacky Wong

Damian was everything I was looking for in an agent - patient, understanding, and punctual. Definitely would work with him again in the future. - Ms. Jiyun Cathy Choi

Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service. - Lydia

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

We just wanted to send you a quick note to say a huge thank you for finding us the most amazing place to call home. We are absolutely thrilled to move in. Your dedication and hard work throughout the entire process were impressive. You listened to our needs, showed us properties that matched our preferences, and provided invaluable guidance along the way. You worked hard at the negotiation and got us the fridge, sink, and other renovations we wanted. You also took the initiative to help us with transfer of water, electricity and towngas, which was incredible. Today, you were detailed in checking that the apartment is fit to move in, and identified places that needed minor fixes. We can't express enough how grateful we are for your efforts. You made the whole experience smooth and enjoyable. Thank you so much. We will definitely be recommending your services to anyone in need of a fantastic real estate agent like you. - Tiffany and Nat

I can’t say enough wonderful things about our agent Jayde! She was extremely helpful and patient in helping us find our new home! - Mrs. Suzanne HEDDON

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat. - Ms. LO

Nora is a great agent. Very reliable and efficient. She was very reactive and gave us a good selection of choice in our budget. - Ms. Jessyca DELLAIERA