I under-estimated the time it would take to find the right apartment and was under time pressure as I had to vacate my current apartment by July 14th. I was talking to a number of agents at the same time to hopefully find something as soon as possible. When I met Grace, she immediately started showing me all of the properties I requested. Then she made a suggestion of a unit which was out of my budget. She said she would help me negotiate a good price, which I thought would be challenging. But she MADE things happen and I am looking toward to moving to the new apartment. Grace is proactive, efficient and professional--an outstanding agent. - Richmond

My wife and I relocated to Hong Kong in 2016 from the Cayman Islands. We spent a few weeks in Hong Kong looking for possible locations in May 2016 and having decided on Discovery Bay asked Nina to help us find a perfect premises for our needs.Nina showed us a selection of properties that all met the specifications, helped us chose one, negotiated an arrangement with the landlord and another agent, organised all the paperwork, sorted the opening of utility accounts, picked up the keys and checked the property, met us when we arrived and welcomed us to DB. She kept in touch during our first month to ensure all was well and was full of useful advice. I can't recommend her highly enough. Outstanding level of service from a thorough professional and charming lady. - Simon Hinshelwood

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

I really enjoyed working with Susie. She was polite, friendly, professional, responsive and really listened to what we were looking for. She presented us with a broad range of options meeting our requirements but also gave helpful recommendations about locations and flats which we would not have initially considered but which were really great to see. I would highly recommend Susie to a friend! - Ms. Sarah Blennerhassett

Excellent agent who understood the brief only showed. Properties that met all of the requirements. - Mr. Robert Macdonald

I can’t say enough wonderful things about our agent Jayde! She was extremely helpful and patient in helping us find our new home! - Mrs. Suzanne HEDDON

We used several different agents in our quest to find an apartment. Jeremy was the best by a significant margin; he is highly professional and extremely thorough. He took the time to listen carefully to our requirements/desires and put together a portfolio of properties to help us better understand the HK property market and to help us understand what we were really looking for. In addition to finding appropriate listings, he then took us through a well-planned schedule of appointments to see the apartments we were interested in. His local knowledge is invaluable and he was able to offer many insights as to the pros and cons of each apartment and the area in which they are located. If we need to move apartment again we know who we will call first. - Ms. Carly Ellis

Nora is a great agent. Very reliable and efficient. She was very reactive and gave us a good selection of choice in our budget. - Ms. Jessyca DELLAIERA

Vion was very accommodating and helpful. She didn't push me to get a particular place but instead gave me the space to consider which apartment I like. She also helped to look out for blind spots (e.g. fridge not working, water pipes not working, missing bulbs etc) which I was not as familiar with. Finally, Vion was also very helpful and helped me to secure furniture and arrange for movers to bring the furniture into my new place (and oversaw the move as I was overseas). I'm very pleased with how helpful and above and beyond that Vion went to, and would highly recommend her to my friends. - Chuan Ji LIM

All good and really enjoyed working with everyone at Okay.com, a highly professional team. Kim, thanks for concluding the lease. - Ms. Anna Chong