I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

I can’t say enough wonderful things about our agent Jayde! She was extremely helpful and patient in helping us find our new home! - Mrs. Suzanne HEDDON

Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service. - Lydia

We loved working with Andrea - very responsive, efficient, truthful and fun to work with! - Ms. Corinne De Castro BASTO

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future! - Nataly and Terrence

Very professional and helpful - Ms. Virginia CASTRO GARCIA

I can not say enough about Tammy and her professionalism and customer focus. She took full ownership of a difficult process and it would not have happened without her. There were significant last minute issues over the weekend with multiple parties involved in getting everything sorted and Tammy took full control. I was out of the country and really depended on her for everything. She worked tirelessly to make all sides happy with the transaction. She really went above and beyond and I was extremely impressed and grateful. - Mr. Jason Ralph COX

She understood perfectly what we were searching for and then, when we found the perfect home, she was efficient, taking care of everything in a very professional way, always there for us when we had questions and made us feel that we were in very good hands. I would, for sure, contact her again in case we will need in the future. - Ms. Marta MAROTTA

Stephen Wan recently helped with my rental agreement. He was very attentive and well facilitated the communications with landlords concerning my concerns and requests. Appreciated his professionalism and would recommend him to others in future. - Ms. Pui Wah Christy MAK

All good and really enjoyed working with everyone at Okay.com, a highly professional team. Kim, thanks for concluding the lease. - Ms. Anna Chong