Amelia went above and beyond our expectations to make our flat hunting and moving experience as smooth and stress-free as possible. With her, we found an amazing rental property that perfectly suited our needs (which we didn’t know existed!) She is the most reliable and professional agent we have ever worked with—we would recommend her to anyone looking for property in a heartbeat! - Holly & David Stagg

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

Gertie was extremely patient with me. She has been working with me trying to find a suitable place for 6+ months. Despite my challenging criteria, she found always new options for me and was flexible with meeting times due to my changing work schedule. She helped me overcome my indecisiveness and finally I found a new home! She was a pleasure to work with! If I should be looking for a place again, I would for sure request her. Thanks again!!! - Ms. Maxie Krueger

Friendly patient very diligent very helpful and gave me good guidance - Mr. David BIRCH

We just wanted to send you a quick note to say a huge thank you for finding us the most amazing place to call home. We are absolutely thrilled to move in. Your dedication and hard work throughout the entire process were impressive. You listened to our needs, showed us properties that matched our preferences, and provided invaluable guidance along the way. You worked hard at the negotiation and got us the fridge, sink, and other renovations we wanted. You also took the initiative to help us with transfer of water, electricity and towngas, which was incredible. Today, you were detailed in checking that the apartment is fit to move in, and identified places that needed minor fixes. We can't express enough how grateful we are for your efforts. You made the whole experience smooth and enjoyable. Thank you so much. We will definitely be recommending your services to anyone in need of a fantastic real estate agent like you. - Tiffany and Nat

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love! - Jessica and Charlie

Stephen Wan recently helped with my rental agreement. He was very attentive and well facilitated the communications with landlords concerning my concerns and requests. Appreciated his professionalism and would recommend him to others in future. - Ms. Pui Wah Christy MAK

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help. - Mr. James FELIX

We would like to express our sincere gratitude to Mr. Ragers Woo for his outstanding assistance in helping us find our ideal home through OKAY.com. As a family with pets, our search for a suitable residence in the city was never an easy task. We needed a place that could cater to our transportation needs while providing ample space for our beloved furry companions. Mr. Woo proved to be an exceptional property agent, displaying the utmost patience, care, and professionalism throughout the entire process. He genuinely listened to our concerns and took them seriously when showing us potential flats. His response time was commendable, and he always promptly relayed our messages to the landlord, which greatly facilitated our decision-making process. Thanks to Mr. Woo's invaluable assistance, we confidently decide to rent our current flat. - Ms. LO

From the initial search through to the signing of the lease agreement and handover, Cathrin was extremely patient, accommodating, and helpful throughout the entire process. - Morgan DELASHMUTT