I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward. - Sarah

Gertie was extremely patient with me. She has been working with me trying to find a suitable place for 6+ months. Despite my challenging criteria, she found always new options for me and was flexible with meeting times due to my changing work schedule. She helped me overcome my indecisiveness and finally I found a new home! She was a pleasure to work with! If I should be looking for a place again, I would for sure request her. Thanks again!!! - Ms. Maxie Krueger

Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her! - Vivian

Cherie is a conscientious, diligent and responsive agent - a true credit to OKAY.com. Cherie made the transition from tenant to tenant professional and effortless at the height of the pandemic. She also assisted in solving some complicated matters and demonstrated in-depth knowledge. Cherie was truly a pleasure to work with. - Mrs. Belinda Stiles & Mr. Timothy Stiles

Very close follow-ups, Kiara seemed to come across as very personable without being too overpowering. Even though the deal did not materialize, the experience was still overwhemingly positive. - Jj LIM

Decca has been super helpful throughout! Will definitely be in touch if needed in the future. - Delia

Nora is a great agent. Very reliable and efficient. She was very reactive and gave us a good selection of choice in our budget. - Ms. Jessyca DELLAIERA

Dawson was very diligent and patient through all of our requests. He was very kind throughout the entire process and flexible. Would definitely recommend Dawson as an agent! - Ishan Shugan JAIN

I would happily recommend Angie McIntosh to others. She's friendly, warm, receptive and always on the ball. She seemed to understand our needs and was able to mediate very clear and open communications. It was a pleasure to work with her. - Ms. Katherine LEUNG