Lala helped me find my dream home. From the minute I met Lala, all our interactions were highly professional and handled with great care, diligence and experience. Lala helped me navigate the process (which was new to me), calmed my nerves and negotiated a fabulous deal for me. She has been incredibly attentive and has gone above and beyond by assisting with negotiations with lawyers, meeting me to sign the lease, collect the stamped tenancy agreement, apply for insurance, check all appliances were working, and the list goes on. I highly recommend Lala and would use her again! - Ms. Emilie SOUST

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Working with Okay, in particular Ms. Frank, was a very smooth and professional experience. - Mr. Robert HERZNER

Special thanks to Lawrence, outstanding service, you guys have nailed it! Definitely will contact you again once needed or refer you all to potential customers. - Mr. Marco BELLANDA

She was professional, knew the market and guided me through the sale process completely remotely (I am based abroad). Thank you, Flo! - Ms. Ai Lyn Fun

Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service. - Lydia

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love! - Jessica and Charlie

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future! - Nataly and Terrence

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help. - Mr. James FELIX