I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward. - Sarah

very helpful, good English, knows her job vey well. - Ms. Gloria Chow

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

Special thanks to Lawrence, outstanding service, you guys have nailed it! Definitely will contact you again once needed or refer you all to potential customers. - Mr. Marco BELLANDA

Dominique was fantastic. Her communication was outstanding, she went well above the standard of service we would ordinarily expect and is a huge credit to Okay. - Colin Bremner

We used several different agents in our quest to find an apartment. Jeremy was the best by a significant margin; he is highly professional and extremely thorough. He took the time to listen carefully to our requirements/desires and put together a portfolio of properties to help us better understand the HK property market and to help us understand what we were really looking for. In addition to finding appropriate listings, he then took us through a well-planned schedule of appointments to see the apartments we were interested in. His local knowledge is invaluable and he was able to offer many insights as to the pros and cons of each apartment and the area in which they are located. If we need to move apartment again we know who we will call first. - Ms. Carly Ellis

Nora is a great agent. Very reliable and efficient. She was very reactive and gave us a good selection of choice in our budget. - Ms. Jessyca DELLAIERA

I can not say enough about Tammy and her professionalism and customer focus. She took full ownership of a difficult process and it would not have happened without her. There were significant last minute issues over the weekend with multiple parties involved in getting everything sorted and Tammy took full control. I was out of the country and really depended on her for everything. She worked tirelessly to make all sides happy with the transaction. She really went above and beyond and I was extremely impressed and grateful. - Mr. Jason Ralph COX

Melanie was really very helpful the whole time. She went above and beyond to help me find the flat i m currently living in. - Mr. Sanjay Imad ROMULUS