I under-estimated the time it would take to find the right apartment and was under time pressure as I had to vacate my current apartment by July 14th. I was talking to a number of agents at the same time to hopefully find something as soon as possible. When I met Grace, she immediately started showing me all of the properties I requested. Then she made a suggestion of a unit which was out of my budget. She said she would help me negotiate a good price, which I thought would be challenging. But she MADE things happen and I am looking toward to moving to the new apartment. Grace is proactive, efficient and professional--an outstanding agent. - Richmond

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

I really enjoyed working with Susie. She was polite, friendly, professional, responsive and really listened to what we were looking for. She presented us with a broad range of options meeting our requirements but also gave helpful recommendations about locations and flats which we would not have initially considered but which were really great to see. I would highly recommend Susie to a friend! - Ms. Sarah Blennerhassett

Maki is an excellent, attentive, diligent and lighthearted agent. She easily understood our needs, was always available, and was a real delight to spend time with. Highly recommended professional but personal service! - Ilya Z

Nora is a great agent. Very reliable and efficient. She was very reactive and gave us a good selection of choice in our budget. - Ms. Jessyca DELLAIERA

Special thanks to Lawrence, outstanding service, you guys have nailed it! Definitely will contact you again once needed or refer you all to potential customers. - Mr. Marco BELLANDA

Very professional and helpful - Ms. Virginia CASTRO GARCIA

Dorothy worked very hard to get us what we wanted and we really appreciate it. She was very responsive to all queries and dealt with all issues immediately. - Ms. Nikita Lulla

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help. - Mr. James FELIX