I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward. - Sarah

Maki is an excellent, attentive, diligent and lighthearted agent. She easily understood our needs, was always available, and was a real delight to spend time with. Highly recommended professional but personal service! - Ilya Z

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

Cherie is a conscientious, diligent and responsive agent - a true credit to OKAY.com. Cherie made the transition from tenant to tenant professional and effortless at the height of the pandemic. She also assisted in solving some complicated matters and demonstrated in-depth knowledge. Cherie was truly a pleasure to work with. - Mrs. Belinda Stiles & Mr. Timothy Stiles

Stephanie took the time the explain the area in detail and was very knowledgeable when answering any questions I had! She showed us places that would work for our family and took her time when showing us around. It was a pleasure to view places with Stephanie and I would not hesitate to reach out to her again in the future. - Ms. Jessica COMMISSO

Eric was fantastic and so wonderful to help with everything. Patient and driving to us to sign docs and working around our schedule. Would recommend him 1000%. - Lars Maehler

Melanie was really very helpful the whole time. She went above and beyond to help me find the flat i m currently living in. - Mr. Sanjay Imad ROMULUS

I can not say enough about Tammy and her professionalism and customer focus. She took full ownership of a difficult process and it would not have happened without her. There were significant last minute issues over the weekend with multiple parties involved in getting everything sorted and Tammy took full control. I was out of the country and really depended on her for everything. She worked tirelessly to make all sides happy with the transaction. She really went above and beyond and I was extremely impressed and grateful. - Mr. Jason Ralph COX

Kathy is a very warm, thoughtful and highly professional real estate agent. She got all our requirements and matched the properties we visited quickly and efficiently. She's very responsive and kept in touch while we were travelling, ensuring all negotiations and documentations were handled on time. My husband and I highly recommend Kathy for any real estate needs in Hong Kong. - Mrs. Ana SHARP